Privacy policy

Ariterm.fi is committed to protecting the privacy of its customers. By providing their contact information, customers agree to the terms of this privacy policy. Customers should refrain from providing contact information if they do not accept these terms. This policy explains what kind of information is collected about customers, how it is used, and what rights customers have regarding their data.

1. What kind of information may be collected about the customer?

Information provided by the customer
Information obtained through cookies or other similar technologies
Contact details such as name, address, phone number, and email address
Demographic information such as age, gender, title or profession, and native language
Profiling and interest information provided by the user
Data provided in surveys and research
Permissions and consents
Information related to customer relationships and service use
Transaction and usage data
Other information collected with the user’s consent
Information inferred from the use of the service and/or data provided by the customer, such as interests

1.1 For what purposes may the collected information be used?

The collected information allows us to provide, personalize, and develop our services and user experience.
To produce and improve services
To target sales
To offer products and services that might interest the customer, and send offers through various communication channels
For targeted digital advertising
To display advertising likely to interest the customer
For example, offers may be targeted based on customer history

1.2 How are collected data stored and for how long?

The collected data is stored in databases protected by firewalls, encryption technologies, access control, and restricted access. The data is retained as long as necessary according to applicable laws.

2. What rights and options does the user have?

We are committed to providing customers with choices and control over their data privacy. Customers can influence data collection and processing in the following ways:

2.1 Reviewing data:

Customers have the right to review their stored personal data and request corrections or deletions of incorrect information.

2.2 Opting out of electronic direct marketing:

Customers can opt out of electronic direct marketing by contacting our staff or unsubscribing from messages.

3. Cookies and other technologies used on online services and applications

ariterm.fi collects data about users’ devices using cookies and similar technologies to understand how and when services are used, and to enhance user-friendliness.

A cookie is a file stored in the user’s browser. Cookie-based technologies enable users to avoid repeatedly entering usernames and passwords. A cookie contains an anonymous identifier used to personalize and monitor the service’s usage. In applications, a device-specific mobile identifier is used similarly to cookies.

Cookies may remain on a user’s device until deleted. Some cookies expire when the session ends.

Cookie types based on their purpose:

Functional cookies enable login, shopping cart operations, and real-time traffic monitoring. These mandatory cookies ensure the site operates as intended and help identify and correct errors.
Analytics and product development cookies enhance the user experience by tracking metrics like page visits, speed, and usage frequency.
Advertising cookies allow targeted advertising and reporting on ad performance, such as impressions and clicks. They may also enable third-party targeting, such as by advertisers or ad networks.
Social media cookies allow content sharing via platforms like Facebook, Twitter, Google, Instagram, and WhatsApp, which may collect data according to their terms of service.

ariterm.fi uses JavaScript to detect ad blockers in browsers. This technology ensures that no data is stored on users’ devices, nor are personal details processed. If an ad blocker is detected, users may be contacted regarding it or offered modified content.

3.1 User control over cookies

Visitors can adjust cookie settings upon their first visit to the site. They can accept or modify the settings after reviewing them. Similar terms are communicated to application users during login.

Cookie settings are browser-specific, so they must be adjusted in each browser used. Users can completely disable cookies and mobile identifiers by changing browser settings and resetting device identifiers. However, this may hinder the proper functioning of the site and applications. Users can modify their cookie settings at any time.

Updates to the Privacy Policy

As we develop our services and legal requirements change, this privacy policy may also be updated. We recommend reviewing it periodically.

Contact

Customers can reach us via email: jari.kanervo@aritermenergy.fi